WINBOX REAL NAME AUTHENTICATION
WINBOX REAL NAME AUTHENTICATION | WINBOX IDENTITY VERIFICATION
The Complete Step-by-Step Guide For New Identity Verification
New Identity Verification Option : Touch n Go
How to Set Up Identity Verification Step-by-Step (H5 Version)
- Select “Me” page, click “…”, then choose “Identity Verification”.
- Select “Identity Verification” to enter the verification process.
- Information Submission Stage: In Identity Verification page, provide your full name, select a bank and fill in the bank account number, then click “OK” to submit.
- The system will review your information, click “OK”.
- Primary Verification Stage: Once the review is passed, you have completed the “Primary Verification” stage.
- After completing the first withdrawal, please check the actual amount credited to your bank account.
- The deposited amount includes your withdrawal amount and an additional fund added by the system.
- Secondary Verification Stage: Return to “Identity Verification” page, click “Verify” button.
- After entering the actual amount credited in your bank account, click “Verify”.
- After checking the amount entered, click “Confirm”.
- If the submitted amount is correct, the identity verification will be successful.
*Note: Before completing “Secondary Verification” stage to unlock all functions, you must complete your first withdrawal.
How to Set Up Identity Verification Step-by-Step (PC Version)
- In “Me” page, click “Identity Verification”.
- Select “Identity Verification” to enter the verification process.
- Information Submission Stage: In Identity Verification page, provide your full name, select a bank and fill in the bank account number, then click “OK” to submit.
- The system will review your information, click “OK”.
- Primary Verification Stage: Once the review is passed, you have completed the “Primary Verification” stage.
- After completing the first withdrawal, please check the actual amount credited to your bank account.
- The deposited amount includes your withdrawal amount and an additional fund added by the system.
- Secondary Verification Stage: Return to “Identity Verification” page, click “Verify” button.
- After entering the actual amount credited in your bank account, click “Confirm”.
- After checking the amount entered, click “Confirm”.
- If the submitted amount is correct, the identity verification will be successful.
*Note: Before completing “Secondary Verification” stage to unlock all functions, you must complete your first withdrawal.
Why is Winbox Identity Verification important?
Identity Verification is crucial in today’s world. As more people engage online, secure interactions are vital. The rise in cybercrime and data breaches makes it essential for both businesses and individuals to have strong identity checks like those provided by Winbox.
New users must complete real-name verification to access money transfer features. Without this verification, they cannot use the “Transfer” and “Receive” functions. However, they can still top up, withdraw, or add friends. Existing users will not face issues and will complete real-name verification in groups.
Frequently Asked Questions (FAQs)
How many UIDs can be linked to one bank account?
You can link an unlimited number of UIDs to the same bank account.
Do shareholders and members need to do real-name authentication?
Real-name authentication is not required, but without it, you cannot transfer money, receive funds, or add friends.
Is the reward of MYR100 based on a username or a bank account?
The MYR100 reward depends on the bank account. For instance, a user with five bank accounts can earn five rewards, but must have five UIDs for real-name authentication.
Why is real-name authentication necessary?
It helps prevent fraudulent activities by ensuring that only verified individuals use the company’s account.
If a customer has two UIDs, how many first recharge rewards can the same bank account receive?
Each bank account linked to a verified real-name authentication can receive only one first recharge reward.
What is the minimum amount needed to qualify for the first recharge reward?
The platform states that the minimum top-up amount is RM20.
If Player A tops up and transfers points to Player B, can Player B withdraw after winning money?
Yes, Player B can withdraw their winnings.
Will I receive the first recharge reward if I recharge with Instant Top Up or ATM Cash Deposit after completing real-name authentication?
After real-name authentication, only recharge via Bank Transfer qualifies for the first recharge reward.
Without real-name authentication, do I need to use the same name for recharging and withdrawing?
Any name can be used for recharging without real-name authentication, but withdrawals can only go to the latest bank account used for recharge.
Can I use a bank account under a company's name for real-name authentication?
Yes, this is allowed.
How many real-name authentications can one UID be linked to?
A single UID can only be linked to one real-name authentication.
Can I get the MYR100 reward for newly registered accounts?
Yes, registration is required through this website.
Why I tried several times to do WINBOX Identity Verification but still failed?
If you tried several times but still not successful, please do not hesitate to contact our customer support team to address this issue.
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